QuickBooks service discontinuation policy and upgrade information
Live technical support and add-on business services such as payroll, credit card processing, QuickBooks Email, and online banking will be discontinued for QuickBooks for Windows 2009, QuickBooks 2009 for Mac, and a few other products as of May 31, 2012.
We are committed to developing easy, straightforward financial tools that help you today and grow with you tomorrow. But it’s a balancing act – making QuickBooks better and easier to use while still supporting older versions. So we offer support for the current version of QuickBooks and the two previous versions.
This article explains what service discontinuation means to your business and provides information on upgrading to the latest version of QuickBooks.
Call us at any time to take advantage of special upgrade pricing and to discuss your options:
- QuickBooks Pro or Premier or QuickBooks for Mac: 866.676.9670
- QuickBooks Enterprise Solutions: 800.450.7498
Products affected by service discontinuation as of May 31, 2012, are listed in the table below. If you don’t make use of live technical support or any of our add-on services, and are happy with your current version of QuickBooks, you can continue to use it.
If you are using a product affected by service discontinuation and want to maintain access to live technical support and add-on services, you’ll need to upgrade to the latest version of QuickBooks as soon as possible.
Contact: QuickBooks Expert